Finding a family physician:

• Sign up for Health Connect Registry here: https://www.healthlinkbc.ca/health-connect-registry

Re-referrals:

• For follow-up patients, doctors require a referral dated after July 1, 2023. No re-referrals will be needed beyond this date.

Parking:

• Paid parking is available under the building, accessible from Chesterfield Avenue. 

Appointment Cancellations and Rescheduling:

• If you need to cancel your appointment, please provide 48 hours of notice at least to avoid a $100 cancellation fee. You can cancel your appointment by sending an email to us. To reschedule your appointment, please call the office at 604-770-4054

Blood work prior to the appointment:

• Please ensure to complete your blood tests PRIOR to your appointment if this has been requested by your doctor.  For Dr. Moosavi's patients, please FAST prior to your blood tests.

• Outpatient Lab Access:

  • Fraser Health Authority (FHA)

    • Book appointments online https://www.fraserhealth.ca/Service-Directory/Services/Diagnostic-and-Medical-Imaging-Services/laboratory-service
      or call 1-888-442-5227
      Walk-ins accepted at most locations (except Jim Pattison Outpatient Care and Surgery Centre)

  • Vancouver Coastal Health (VCH)

    • Book appointments online through the Outpatient Laboratory Online Booking System https://www.vch.ca/en/service/laboratory-services

    • Walk-ins accepted at most locations

    • Locations include UBC Hospital, Lions Gate Hospital, Richmond Hospital, and others

  • Island Health (VIHA)

    • Offers both walk-ins and appointments

    • Book appointments online through their website https://www.islandhealth.ca/our-locations/medical-laboratory-locations

Results follow up:

• Our doctors will contact you if there are concerning blood work or imaging results. Please refrain from calling the office; access your results through the Health Gateway (https://www.healthgateway.gov.bc.ca/) 

Medication refills:

• Please have your pharmacy fax a refill request. Allow up to 2 weeks for prescription refills, and plan accordingly. 

Special Authority:

• If your doctor applied for a medication requiring special authority approval, the response may take up to 10 weeks. Check with your pharmacy for approval status. 

Arthritis Education Webinars

• Follow the link to access: www.vch.ca/mpapeducation

• Follow the link to access: https://www.ahpa.ca/join-ahpa/